| Shipping and Return Policy of schoolsguide.in

Shipping

 

Shipping charges vary based on the customer shipping address/city and total order weight. Please allow 2-5 working days for your order to be dispatched by the Seller. The orders cannot be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time.

We ship our products to all major cities in India. Please check the service availability in your area to help us process your orders quicker.

You can check your order by going to My Account --> My Orders.

 

Tracking

 

An E-mail containing your package tracking information will be sent to you when your shipment has been dispatched. Please mail us at our email id in case of any questions. To cancel your order, you will have to get in touch with our Customer Support Team by sending an email to our mail id, stating your Order Number. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Kala Kaushal Edu World Pvt. Ltd. for re-delivery shall be claimed from the User.

Estimated delivery time is between 15 days from the date of dispatch. We are getting better day on day in reducing the dispatch time and our aim is to dispatch the orders next day from the date ordered. Your support will definitely help us to achieve our aim.

Cancellation

  • Orders can be cancelled within 24 hour of placing the order by calling our customer service. In case of cancellation refund will be processed through same mode within 7-10 working days. 

Returns

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  • All products carry guarantee/warranty from manufacturer wherever applicable or provided by manufacturer.

  • We take due care in packing and shipping your orders. But in some exception, if your order is delivered defective or damaged, please inform us immediately within 48 hours of receiving your order. Products if found defective can be returned within 48 hours of order delivery. Any issue reported after 48 hours will be specifically looked into and decided, so as to cause no inconvenience to our customers.

  • The defective or damaged product will be replaced, or your complete money will be refunded to you.

Refund

  • Once cancelled or returned refund will be processed through same mode within 7-10 working days.